Přídavná zařízení Promove – časté dotazy k objednávce

Short answers on ordering Promove attachments from Thunderline OÜ (Tallinn, Estonia): fit, delivery, payment, VAT, warranty and returns. B2B only.

Which Promove attachments can I order, and how do I get a price?

Thunderline sells three attachments made by Promove, Italy: the Promove XP200 hydraulic hammer for 2.5–5.2 t excavators, the Promove XP300 hydraulic hammer for 4–9 t excavators, and the Promove SG 6.11 rotating sorting grab for 6–11 t excavators. Price on request – we send a written quote to verified business customers. Same-day reply · usually within 2 hours · 7 days a week (weekends included).

What are the key specifications?

According to the Promove datasheets: XP200 – working weight 230 kg, oil flow 40–60 l/min, working pressure 100–110 bar, tool diameter 64 mm. XP300 – working weight 300 kg, oil flow 50–60 l/min, working pressure 110–130 bar, tool diameter 80 mm. SG 6.11 – weight 490 kg, capacity 200 l, two auxiliary circuits: open/close 30–40 l/min at max. 300 bar and rotation 10–15 l/min at max. 150 bar. The full datasheet (PDF) can be downloaded from each product page. Images of the SG show the Promove SG product series; details may differ.

How do I choose the right model for my excavator?

Choose by the operating weight of your excavator: XP200 for 2.5–5.2 t, XP300 for 4–9 t, SG 6.11 for 6–11 t. Before we quote, we check compatibility with your carrier (weight, quick coupler, hydraulics). For the XP200 and XP300, the only documented mount is skid steer (SAE J2513); any other coupler or mount is to be confirmed with the manufacturer before we quote. A quick coupler, adapter plate and adapters are not included. Pages by weight class and excavator model: Hydraulic hammers & sorting grabs by excavator model. Unsure? Request a fitment check.

How is the attachment delivered?

DAP delivery to your address in the EU. Delivery to your business address; unloading by the customer (forklift). A tail lift is not included by default – available on request at an extra charge, quoted per order. The delivery window is confirmed in writing per order.

How much does shipping cost?

Freight is quoted per order: delivery DAP to your business address, with freight always shown as a separate line in your written quote, so the total (products + freight) is always clear. Prices ex VAT.

Which countries do you deliver to?

For Promove attachments: all EU countries except Estonia and Italy. Islands and remote locations are quoted on request.

How can I pay?

SEPA bank transfer against a proforma invoice: after the VIES check you receive a proforma invoice. Use your order number as the payment reference. The order is dispatched after payment.

Card at checkout: the card is authorised at checkout and charged only after the VAT number check and the written order confirmation.

Who can buy, and how is VAT handled?

We sell to businesses only. A company name and a valid EU VAT number from the country of delivery are required; we check the number in VIES before we send a quote.

No VAT is charged by Thunderline OÜ – VAT is accounted for by you in your country of delivery (reverse charge, Art. 141 and 197 Directive 2006/112/EC).

Total to pay: products + freight (separate line). The invoice is issued separately by Thunderline OÜ – the emails from the shop are order confirmations, not invoices.

What warranty and documentation do I get?

12-month warranty from the date of delivery, claims handled through Thunderline. Wear parts (chisels, points, hoses) and damage from misuse, incorrect installation or operation outside the datasheet limits are not covered. Full terms on request.

CE marked – manufacturer's EU Declaration of Conformity supplied with the machine on delivery. The datasheet is supplied.

Can I return an attachment, and what if it arrives damaged?

As a B2B sale, there is no statutory right of withdrawal; returns are possible only by prior agreement via RMA. Visible damage must be noted on the CMR/delivery note at receipt. Report transport damage within 48 hours of delivery to hello@thunderline.eu, with photos and the order number.

How do I contact Thunderline?

Email hello@thunderline.eu or call +372 58326609. Thunderline OÜ, Sepapaja tn 6, 15551 Tallinn, Estonia.